ALICE MACDOUGALL
At Curvo we have a genuine enthusiasm for business and are completely focused on delivering results.
When running your own business, invariably you are required to wear many hats; you will be the CEO, the general manager, the salesperson, the computer technician, the secretary and so on, and each role makes a demand on your time, time which is spent away from developing and improving your business by getting closer to your customers - after all who knows them better than you?
At Curvo we provide a hands-on approach, working with you to review the Customer Management, Customer Experience and Customer Service within your business. We can then start to implement some of the customer focused initiatives that are identified to unlock the real value of your customers.
We have a wealth of experience to draw upon when looking to drive your revenues and profits through customer focused initiatives.
Our skills and experience are focused on the following elements :-
All of the above have a huge impact on the Customer experience and therefore require careful consideration.
Rachel Brooks
The originator of Curvo, Rachel Brooks, has a career spanning over 20 years and has experience within both start up and corporate environments. Rachel has been responsible for the management of complex major projects, revenue streams of up to £43m and full management accountability for 500+ staff. Within these roles there has been one constant, to deliver improvements to the business; improvements that have had a positive impact on profitability.